POLIPAKS is a family-owned packaging manufacturer and distributor based in a modern 35,000 m² facility in Mārupe, Latvia. With over 30 years of experience, the group combines flexible packaging manufacturing and packaging distribution.

The manufacturing division is one of the leading flexible packaging producers in the Baltics, supplying solutions for food, dietary supplements, pet food, and industrial applications. The company exports 85% of its production to more than 30 markets across Europe and the UK.

The Trade Division, part of Polipaks Group, is the leading distributor of packaging materials in the Baltic States, which connects global suppliers with customers across Latvia, Lithuania, and Estonia.

With rapid growth came a logistics challenge. Aleksandrs Jegorovs, Head of Logistics at POLIPAKS, explains how the company outgrew its old way of working, and what changed after switching to Cargoson's transport management software.

When rapid growth outpaces spreadsheets and email: why a packaging manufacturer needed a TMS

POLIPAKS has seen significant growth in recent years, with shipment volumes increasing steadily across European markets. Managing this volume through emails and Excel became increasingly difficult. The team needed a way to handle growing shipment volumes without hiring additional logistics staff.

"As the number of shipments kept growing, we realised that emails and spreadsheets just weren't cutting it anymore," says Jegorovs. "We needed a proper system."

Logistics comes with its own terminology, and when you're not an expert in the field, organizing even a simple shipment can be surprisingly difficult. This was a key consideration for POLIPAKS, where colleagues from different departments need to create shipments daily.

"Many TMS solutions are built for logistics professionals who know terms like 'loading meters' by heart. But when you're not a logistics expert, even a straightforward shipment can feel complicated. We needed a software that anyone could use."

How POLIPAKS got four departments on the same page

Beyond booking shipments, POLIPAKS needed to coordinate daily work between logistics, trade, purchasing, and the warehouse. Teams tried using multiple Excel sheets and Outlook calendars, but the information was rarely up to date.

"We had loading plans that existed only on paper," Jegorovs recalls. "Statuses were unclear or outdated. The result was constant back-and-forth communication that just consisted of people asking each other 'what's the status?' over and over again."

Cargoson's LoadingCalendar, a dock scheduling and loading planning module, changed this by creating a single, real-time view where all departments can see loading schedules, status changes, and resource availability.

"Now logistics, trade, purchasing, and the warehouse all look at the same screen. When something changes, everyone sees it immediately. The unnecessary questions have almost disappeared."

Why POLIPAKS chose Cargoson TMS

Before choosing Cargoson, POLIPAKS evaluated several options. Finding the right TMS for a packaging manufacturer meant balancing functionality with ease of use.

"We looked at several transport management platforms, and Cargoson was the only one that combined the functionality we needed with ease of use," says Jegorovs.

The results: 10% cost savings, 63% more shipments, same logistics team

Since starting to use Cargoson and LoadingCalendar, POLIPAKS has achieved measurable improvements:

  • Handling up to 63% more shipments with the same logistics team (no additional hires)
  • More than 10% cost savings on transportation (through better rate comparison, transparency, and fewer manual processes)

"We didn't hire additional staff. These gains came purely from smarter processes and better systems."

One source of truth for carriers and internal teams

"Cargoson and LoadingCalendar haven't removed communication between people," Jegorovs reflects. "We just have more clarity and transparency now. When everyone has access to clear, consistent information, conversations with carriers become more productive. And internally, logistics, trade, purchasing, and warehouse actually work as one team now."

"It's also important that the software continues to evolve based on real customer needs, helping maintain and improve efficiency."
 

From spreadsheets to one platform

Today, POLIPAKS handles 63% more shipments than before, without adding logistics staff. Transport costs are down by more than 10%. Four departments that used to chase each other for status updates now work from the same screen. And colleagues who aren't logistics experts book shipments just as easily as those who are. For a packaging manufacturer shipping to 30+ markets and still growing, that's exactly what they needed.

POLIPAKS is one of 500+ manufacturers managing freight through Cargoson. Want to see how it works with your carriers and shipment types?

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